This vision center has taken excellent care of me since getting my glasses last November. I broke my glasses and came in to get new frames. The employee Nolebelle went above and beyond to ensure that my glasses were fixed on the spot. She reached out to the insurance company personally and made sure to check that my frames were under warranty. I expected to spend $100+ and they were free. Nolebelle’s customer service skills were above and beyond and I will continue to give the Wal Mart Tracy Vision Center my business.
April 2024
Thank you Dorothy for adjusting my new glasses and getting it right the first time! I really appreciate it! You saw what nobody else there saw, that my new glasses were crooked. Thank you for fixing them! Now I'm not self conscious anymore! You have such a nice and sweet attitude and I appreciate you helping me so much! Keep up the great work and I'll know who to ask for if I need help again! Thank you!!
March 2024
This is my first time using Walmart’s vision center and I’ll just say, I was blown away by the fantastic customer service! The optometrists at this location were so understanding and helped me pick and choose lenses that worked for my particular situation (I can be a bit picky with my lenses!). Overall, I’m so happy I decided to try Walmart for glasses. The Tracy location has some outstanding and kind customer service. I’ll definitely be back!
This vision center has taken excellent care of me since getting my glasses last November. I broke my glasses and came in to get new frames. The employee Nolebelle went above and beyond to ensure that my glasses were fixed on the spot. She reached out to the insurance company personally and made sure to check that my frames were under warranty. I expected to spend $100+ and they were free. Nolebelle’s customer service skills were above and beyond and I will continue to give the Wal Mart Tracy Vision Center my business.
Thank you Dorothy for adjusting my new glasses and getting it right the first time! I really appreciate it! You saw what nobody else there saw, that my new glasses were crooked. Thank you for fixing them! Now I'm not self conscious anymore! You have such a nice and sweet attitude and I appreciate you helping me so much! Keep up the great work and I'll know who to ask for if I need help again! Thank you!!
This is my first time using Walmart’s vision center and I’ll just say, I was blown away by the fantastic customer service! The optometrists at this location were so understanding and helped me pick and choose lenses that worked for my particular situation (I can be a bit picky with my lenses!). Overall, I’m so happy I decided to try Walmart for glasses. The Tracy location has some outstanding and kind customer service. I’ll definitely be back!