A couple of days ago my MDX auto security system melted down in the Home Depot parking lot in Watz. I think it was Steve that showed up. He ended up calling another AAA truck with a needed part. He worked on my car for about 1 1/2 hours. He was very polite and respectful about the situation I was in at the time. The horn was screaming and I could not unlock the car. How to make friends in a parking lot!! I was very impressed with how Steve problem solved the issue with the goal of getting me home safely. He calmly went over the alternatives...none of which were very attractive. I have ordered new parts and cannot use my security system (MDX) until it is repaired, but... read full review
January 2023
Steve is awesome! Needed a jump on my car underneath falling redwoods during this crazy storm. Steve arrived within 20 minutes and we were able to get my car to safe spot within minutes. Thank you Steve! HIGHLY RECOMMEND.
August 2022
My car broke down on the way to Watsonville on hwy 129, I called AAA and they dispatched Steve's roadside assistance to help me. I can't speak highly enough about my experience with Steve the owner. The response time was half the expected wait of 1 hour, once arrived he let me know that his truck was not fit to tow my car due to a possibility of damage to my oil pan. He dispatched a flatbed and waited with me until the truck arrived. I was on my way to deliver groceries to my brother, so I was unable to travel with my car back to San Jose. Steve offered to give me a ride to my destination in Watsonville, which I accepted. The experience was above and beyond,... read full review
A couple of days ago my MDX auto security system melted down in the Home Depot parking lot in Watz. I think it was Steve that showed up. He ended up calling another AAA truck with a needed part. He worked on my car for about 1 1/2 hours. He was very polite and respectful about the situation I was in at the time. The horn was screaming and I could not unlock the car. How to make friends in a parking lot!! I was very impressed with how Steve problem solved the issue with the goal of getting me home safely. He calmly went over the alternatives...none of which were very attractive. I have ordered new parts and cannot use my security system (MDX) until it is repaired, but... read full review
Steve is awesome! Needed a jump on my car underneath falling redwoods during this crazy storm. Steve arrived within 20 minutes and we were able to get my car to safe spot within minutes. Thank you Steve! HIGHLY RECOMMEND.
My car broke down on the way to Watsonville on hwy 129, I called AAA and they dispatched Steve's roadside assistance to help me. I can't speak highly enough about my experience with Steve the owner. The response time was half the expected wait of 1 hour, once arrived he let me know that his truck was not fit to tow my car due to a possibility of damage to my oil pan. He dispatched a flatbed and waited with me until the truck arrived. I was on my way to deliver groceries to my brother, so I was unable to travel with my car back to San Jose. Steve offered to give me a ride to my destination in Watsonville, which I accepted. The experience was above and beyond,... read full review