Basra Heating & Air Conditioning

Jul 2023

We’ve used Basra Heating and Air to take care of our heating and AC needs for over 5 years and they’ve done a bunch of work for us, including installing new AC units for the upstairs (2018), downstairs (2023), along with furnace repair and AC maintenance. We have been very happy with their professionalism, focus on quality, and fair prices and will continue to call on them for our future needs.A couple of other reviews refer to problems with them not calling back or showing up. It’s likely not because they are trying to blow you off, but they are super busy like any good contractor is. I recommend trying to book them BEFORE you have a problem if at all possible...read full review

Nov 2022

I was looking for HVAC installers since our furnace was broken, and one of my technicians recommended this company. When I spoke to the owner Raj Basra, he was attentive and patient with understanding my HVAC requirements. Then he gave his system recommendations which was inline with my expectations. Raj sent me a quote for the systems and installation combined. He provided ample time for me to research the recommended system. I agreed to the systems and install price. It took a couple of weeks to settle down on the systems since I changed my mind and the quote changed. Everything went fine. The changed system took an extra week to procure but Raj was very clear with all the communication and finally we agreed on the install days, one for putting in the concrete slab and second for the system installation.I had to get extra concrete bags since the outside condenser was bigger than before. The old condenser was removed and the concrete slab install went through fine. It dried up fine in time for the install day. This was done by Raj's 3 employees. Raj could not make it on this day.On the install day, Raj and the 3 employees arrived and showed me the new systems. Raj asked me to take pictures of the new machines. They looked great. They got things going in the attic for the furnace and outside for the condenser. There was a lot of hard work involved and precision was provided by Raj. By early evening, the work was completed successfully. The venting for the high efficiency furnace in the attic also looked stellar. In the end, Raj explained the warranty and coverage details. All in all, I was extremely happy with the systems and installation by this company. Raj has a very assuring effect on you because every time you ask him a question, simple or difficult, he will listen to you intently and not interrupt you, and then give his expert opinion, which is rare and articulate when you deal with experts. Raj and his employees are very professional and knowledgeable. They got the job done very fast with flying colors. I would recommend Basra HVAC in a heartbeat to anyone needing new systems. I have not experienced the service side of Basra HVAC since my systems are new. I have no doubts that their service technicians will be equally great. Thanks a million to Raj and his great employees.

Feb 2021

I've used them several times for myself and clients and have always found them reasonably priced and on two occasions could have easily needlessly sold me new units! But found an easy fix for both with one costing ZERO monies! That's what I call an honest business! The heater install was done on time and as quoted with no last minute costs!