About Synovation Medical Group - Torrance
Synovation Medical Group offers professional and kind medical care, led by doctors like Dr. Minkoff and Dr. De Leon. Patients appreciate the courteous and polite staff, with minimal wait times. Many note that the receptionists are very nice, and long-term patients are recognized by name. The practice is praised for its quick response, such as refilling prescriptions without delay. Patients also value the thoughtful care provided by the nurse practitioner, Mrs. Alice Costen, and report positive experiences overall. Recent visits have resulted in effective treatments like injections that relieve back pain, allowing patients to return to training without discomfort. While some minor issues with the front desk have been reported, overall, patients have had positive experiences and recommend the practice.
I was expecting a prescription on Mt first visit for pain management. At least a non narcotic
However I was only referred for physical therapy . It was pleasant clean and the staff were very professional and curious. The doctor was down to earth and seemed over all concerned of the betterment of my health.
Texting or calling this office in Torrance is very frustrating. Nobody returns your call or text you back. The only consolation I got was being able to see my provider, Alice Costen in a timely manner, w/ out needing to wait for a length of time. And she is very welcoming w/ her smile, making you feel very comfortable discussing your concerns. She is kind and very knowledgeable . My bad experience was w/ the front desk staff , Carla, who misplaced my driver's license, and didn't even bother to call or text me back , inspite of my request to please look for it , and to let me
know. Other than that, I had a wonderful experience at this office - Sandy, Alice Costen NP...read full review
The staff at Synovation Medical Group is extremely efficient and helpful as they’ve always returned my texts/calls within a hour and usually within minutes.. scheduling is flawless and always within days of when requested by the doctor for followup. The Dr, Jeila Kakavand is the best .. she listens attentively to my symptoms, pain complaints, tending to my needs for therapy and/or medication. I couldn’t ask for a more caring doctor. I’ve read some of the other reviews about Synovation and frankly cant understand how they can be so negative as I’ve never experienced anything like some of them state.