Daltile, American Olean, Marazzi Sales Service Center

Daltile, American Olean, Marazzi Sales Service Center is known for its high-quality customer service, particularly at the contractor service desk and showroom assistance. The showroom experience, specifically, has been praised for its knowledgeable and helpful staff. Michelle and Serena, two design consultants, have been noted for their expertise in finding specific tiles and checking inventory. They have even gone as far as calling around out-of-state locations to assist clients. Sarena McCoy, another design consultant, has been commended for her exceptional and personalized service, as well as her patience and professionalism. She has been credited with simplifying the tile selection process for clients and having an eye for design. The business has a wonderful inventory with a good turnaround time. Lead times are typically 1-2 weeks, and the quality of the tiles is said to be unbeatable compared to other stores. The staff is described as friendly and the business as a whole is considered a "gem" that should not be overlooked. Overall, clients have had positive experiences with the service and selection at Daltile, American Olean, Marazzi Sales Service Center. However, it is worth noting that some reviews mention potential issues with the purchasing and delivery process.