Bay Cities Pet Hospital Inc: Rios Norma J DVM

Mar 2024

I wish I could give this place 0 stars. DO NOT GO HERE if you want a solid veterinary experience for you and your pet. Ever since ownership changed, this place has become unbearable. You have to wait months for an appointment, the vet takes endless days off and is never available even for a quick phone call. They have you take a ton of expensive tests and then don't call you with the results. My cat is dying, I called to make an emergency appt this morning and of course they said the vet is out of office today (it's a Monday) and they won't be able to see her for a few weeks. I called another vet in PV, they took her in within 1 hour and turns out she has liver failure...read full review

Feb 2024

Please DO NOT EVER GO HERE!!!! - This has been my home veterinarian for decades. No more. I have heard the business was sold and under new management. Dr. Rios will literally talk to you on the telephone. That's all you get. She will not see anyone in person. I recently had to make a heartbreaking appointment to have our beautiful 16 year old Pomeranian euthanized. The staff could not be more cold and non-caring'. They literally don't give a crap! I called the previous day to request their earliest appointment the next morning. I was told by some snotty receptionist my appointment is not a priority because your dog is basically going to die anyway. Ok, so they set the...read full review

Feb 2024

This was our family vet for decades. The business was sold and now it's terrible. They don't take emergency appointments even if they've seen your dog for 10 years. Dr Rios doesn't speak to anyone in person. A nail trim for my new dog was $34. I recommend that you go somewhere else. I am.