Omid Rabbani, M.D. - Thousand Oaks Neurologist

Apr 2024

I can't speak to Dr. Rabbani, because I didn't receive treatment from them (or anyone) during my visit. I can say this office is poorly run, deceptive, and incompetent. I requested an appointment for evaluation for autism and adhd, which they told me they did at this office over the phone, and booked an appointment for me. This was the sole reason for the appointment. After paying my co-pay for the evaluation, I was told by the nurse practitioner that they didn't perform those evaluations and they wouldn't treat me for adhd or autism. They refused to refund my co-pay despite not treating me or performing an evaluation. I'm not sure what they are going to say to my insurance as the basis for the visit, but a 5-minute "consultation" about not being able to treat me or provide the evaluation they told me they performed isn't a medical service. It was at best a misunderstanding on their part of the services offered and at worst medical fraud. Mixups and errors can happen, but them refusing to refund my co-pay for their mistake/fraud is beyond absurd given the less than 5 minutes of being told they couldn't do anything for me that I received from them. After being initially denied the refund, and after speaking to a manager at the office on the issue, they told me they would reach out to me to discuss a potential reconsideration of their decision. They failed to reach out over the next two weeks and probably won't ever, because apparently their word doesn't matter here. I also heard them discussing a medical file with other patients while I was waiting in the waiting room and they had the wrong patient's file. In my opinion, the most egregious combination of incompetence and deception I've ever seen by any business, let alone a medical office.

Feb 2024

i received very kind and caring treatment.Dr.Rabbani is very knowledgeable.He is the most caring of doctors.The office staff are very good they make sure I have an apointment to my liking .I have never had a bad experence with any one in that office. When i was in the hospital Dr Rabbani took care of me also. I owe my health to him recovering from a stroke.i could not ask for a better Doctor. Georgette Palmer

Mar 2023

Dr. Rabbani is good but the office is horrible. All they care about is to make as many office visits as they can to charge insurance and get copay. For simple consultation or refill they want you to come in. They just want to keep charging the insurance, They have to get clearance from office manager for any request that is not an in-person visit! Taking my business elsewhere.