Treelane Realty Group

Mar 2024

Don't trust this place we moved into a rental that was not ready and they scammed us to move in 2 weeks earlier, paid extra on our deposit for the earlier move to move into a place that had broken windows, a garage filthy and infested with rat poop, eaten up wood from termites, and broken handle apart of the master bedroom. Not sure why the agent Jian offered a home that was not ready for move in, her showings were all homes that were not ready but we were in a rush to move into somewhere hoping our friend and agent Jian would be able to lend a hand . Perhaps only concerned about her agent commission rather than doing throughout work. Jian also has a standing relationship with my mom for over 4 years so befriend clients to get closer to them and blindside them without thoroughness in her quality of service. Avoid this establishment and their team, just look at all the one star reviews. Something is up if there are just as many low review ratings.

Feb 2024

This review is for Johnny Lam and Johnny Lam ONLY. I tried to rent a place through Johnny Lam a while back, and he would NOT return my calls, texts or emails. It was nearly impossible to get a response from him. To get answers from Johnny, I'd have to reach out to one of his co-workers or stop by the office and hope to catch him. When I finally did get a response, he would always say something like "I'll call you on Thursday" but come Thursday I wouldn't hear from him and he would continue to ignore me. For about THREE WEEKS I tried to get a simple yes or no from him on the unit I was hoping to get, sent emails, calls, texts and got practically nothing back from him. He was horrible to work with. When my boyfriend and I met with him in person, he hardly gave us the time of day and seemed to rush us through the unit to get rid of us as quickly as possible. I would NOT recommend working with Johnny Lam. Everyone else at Treeline was nice and helped me, Johnny was the worst.

Jul 2023

This review is for Johnny Lam ONLY, not the rest of the agents working at this company (everyone else I dealt with was great). My experience of working with Johnny was horrible. He wouldn't return my phone calls, emails, or texts, it was impossible to get an answer from him on a property I was very interested in. He is completely unprofessional and dealing with him left a bad taste in my mouth. I finally found another place, no thanks to him, but if I was ever in the market again I would NEVER go to Johnny Lam.