Michael, the technician, representing your company Sears repairs, was fantastic. He has been to my home before to repair my Kenmore Elite bottom freezer refrigerator Period this time comma The work required almost three hours Of expertise on his part To replace two vital parts so that cooling could be returned to my refrigerator and freezer. He did the job with such ease and expertise that I could not believe how fast it seemed to go. He is very personable, and very kind and patient. I am 88 years old and sometimes it's seem to be a grumpy old hag, so he had to put up with me because I was so upset. I'm so glad you have Michael on your staff, he is a great asset... read full review
December 2024
Best service ever. Prompt, Mihdcthe service man was very knowledgeable , ordered the art immediately, set the appointment , and arrived at 8:15 on. A very busy morning. Thank goodness great service
December 2024
Michael was friendly, very professional and technically proficient. He also educated us on some aspects of the refrigerator that we had not known, although we had owned it for more than four years. Micheal is a strong asset to the Sears Home warranty team.
Michael, the technician, representing your company Sears repairs, was fantastic. He has been to my home before to repair my Kenmore Elite bottom freezer refrigerator Period this time comma The work required almost three hours Of expertise on his part To replace two vital parts so that cooling could be returned to my refrigerator and freezer. He did the job with such ease and expertise that I could not believe how fast it seemed to go. He is very personable, and very kind and patient. I am 88 years old and sometimes it's seem to be a grumpy old hag, so he had to put up with me because I was so upset. I'm so glad you have Michael on your staff, he is a great asset... read full review
Best service ever. Prompt, Mihdcthe service man was very knowledgeable , ordered the art immediately, set the appointment , and arrived at 8:15 on. A very busy morning. Thank goodness great service
Michael was friendly, very professional and technically proficient. He also educated us on some aspects of the refrigerator that we had not known, although we had owned it for more than four years. Micheal is a strong asset to the Sears Home warranty team.