About ProFlo Air Conditioning, Heating, & Plumbing
ProFlo Air Conditioning, Heating, & Plumbing is Temecula Valley's most dependable and professional HVAC contractor. They strive to maintain their excellent reputation by holding themselves and their work to the highest standard. Their technicians are constantly improving their skills through frequent training provided by their heating and air conditioning appliance suppliers, ensuring they have the latest product knowledge across all brands they carry. ProFlo's technicians are required to regularly participate in trainings to provide their customers with the absolute best HVAC service. Whether for residential or commercial needs, ProFlo guarantees customer satisfaction. Customers praise the company's excellent customer service, with technicians like Jared and John Paul leaving everything in place and clean after completing their work. Clients have also commended ProFlo's quick response, best technology, and respectful technicians. The company is known for prioritizing its customers and not nickel-and-diming them, as demonstrated by their ability to quickly resolve an emergency situation for a repeat customer with a newborn at home. Recent reviews highlight the company's quick response for small repairs, such as water pipe fixes, with technicians arriving within about 30 minutes, being pleasant and knowledgeable. Customers appreciate the reasonable charges and the technicians’ willingness to answer questions about future AC needs. Many have asked to sign up for annual maintenance programs, which are offered at a much lower cost than other companies, and are considering purchasing new systems when their old ones reach the end of their lifespan. Additionally, customers have expressed their satisfaction with the professional and thorough service. Technicians arrive promptly, take care to cover shoes, and vacuum after completing their work. They are praised for their patience and clear communication, especially when diagnosing issues with older air conditioning units, and for providing good deals. Overall, ProFlo's team is recognized for being prompt, courteous, and dedicated to delivering high-quality service to ensure comfort and peace of mind.
Tony came to inspect the dampers in our HVAC air ducts. He took excellent videos which he shared with us and explained in detail what was happening. We were able to visually see the problem and Tony took the time to explain exactly how the system should work and what needed to be fixed. Tony seems very knowledgeable about the system and we feel confident that he will do everything possible ensure the problem gets fixed.
Jose from ProFlo, a plumber, was here today and he did a great job today in figuring out why my tankless water heater wasn’t working properly. Jose said that he and his boss would work with me and get it fixed since it was an installation issue. I really like Pro-Flo because they don’t give me any hassles about our bi-annually inspections and repairs, they are great to work with and are always respectful and professional. I would recommend ProFlo for any questions/repairs concerning plumbing, HVac, heating and air conditioning. The HVAC system and thermostat they installed is fantastic, works well and really easy to do. I have the app on my phone and can control the...read full review
Personable, punctual, and quickly unclogged our kitchen sink. The service was fully covered by our maintenance plan.
12/9/25 The HVAC technician, Tony, was also great! He completed our annual heater maintenance, and tried to help me with an unrelated technical issue with my thermostat. The only issue: The company sent him over at 8:30AM, and my appointment was from 12-4PM. I work an overnight shift from home, so...yeah. Anyway, it's not his fault, but I'm mentioning it so ProFlo pays closer attention to scheduling in the future.