Reviews for McDonald Clinic
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 2.7/5McDonald Clinic
31493 Rancho Pueblo Rd #107, Temecula
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This Dr has something wrong with him. Never have we experienced something this bad. We scheduled and appointment for a new patient (our daughter 16y). My wife gets to the office early, fills out all the paperwork, pays the deductible and then the doctor tells them because she is a new patient it is going to take up too much time to see her. They are too busy to see her even though the appointment was scheduled ahead of time as a new patient. This was a huge waste of time for us and very unprofessional. Our daughter missed school, my wife too time away from work, and all for nothing. The Doctor knew they had a new patient coming in, if you could not handle it do not take on new patients or do not schedule appointments. If anyone chooses to use this doctor it is at your own risk.
Dr. Mary was great when we first
started here 5 years ago. Dr.Robert, SO unprofessional but so quick to give you a prescription. Most doctors offices have space in their schedule for sick people on the same day, not a WEEK out. Definitely go elsewhere, there’s better places out there.
My review is based upon my entire experience for the last eight weeks. I originally called this office because it was close and not a far commute. When I spoke to the front desk, I asked them how the doctors were and based upon her unsureness I still chose them. Just try them out. My first appointment was pretty good with Kathy McDonald the wife, her husband is Dr. Gary McDonald I think. Who is just had my appointment today with. My overall experience has been pretty horrible. I went to my appointment last Wednesday and it was canceled and only one person was at the front office due to a "Covid exposure" and told me the girl didn't even call everybody or leave a message. I did not even receive a message in the first place or a simple phone call. Second of all I just had my appointment today and I had to call them at about 930 when my appointment was scheduled at 9 o'clock today and apparently they had the wrong phone number. I wish this clinic could've been better because I kind of liked Cathy McDonald . Based on her husband, he basically told me today that his wife is better with dealing with women's problems and health concerns since for me I was a high-risk pregnancy. I am three months postpartum and that doesn't give me any ease. The doctor like himself which he had told me that he is better in the ER environment . And based upon my appointment today, he only went over my thyroid levels and was basically going to end our appointment when I told him there is two mother issues that needed to be addressed. He didn't even finish going over my lab results. I can barely understand what he's saying also , and that does not give me a lot of confidence and wanting to ever go back to this clinic. Not to mention cancellation code if you don't, it's charged $50 and if you leave while waiting for your appointment is an additional $50 on top of your co-pay if you have one Insurance I wish I would've seen some of these reviews prior, but I hope this away from them. This is a sad. It's very outdated out of touch with new modern medicine. They don't even have my chart to be able to see any lab results.