I wish I could give a ZERO. They are so rude and unwelcoming. I hate having to talk to the girls at front desk. Nothing ever gets done correctly. I love the doctors. But the workers are truly horrible.
May 2024
The scheduler did not tell me the following: Mind you, I waited 5 weeks for this appointment to establish care. I had an appointment at 2:45. The doctor comes in at 4 p.m. and tells me they incorporate walk-ins, so that bumps patients with appointments down. I spent over 2 hours before I had to leave. It was extremely hot in there. No ac. There is no water for patients while they expect you to be there for over 2 hours for an appointment. Unless you have hours to spend waiting, save yourself the hassle. I must add that when we first walked in, the girl on the right had a rude attitude before I even said a word and shouted, JUST A MIN. The staff is not friendly. I would not recommend this place to anyone based on my experience yesterday.
Apr 2024
This office is the worst and most inconsiderate about issues and appointment dates. They text you multiple times to confirm an appointment then cancel the morning of your appointment. When trying to reschedule after waiting weeks before the first appointment they want to reschedule you a month out in disregard of the medical reason you scheduled and waited to begin with or making arrangements with your employer to take time off of work to even get to the scheduled appointment. Now, in search of another medical office to get my medical needs addressed. This is horrible customer service!!!!!!
I wish I could give a ZERO. They are so rude and unwelcoming. I hate having to talk to the girls at front desk. Nothing ever gets done correctly. I love the doctors. But the workers are truly horrible.
The scheduler did not tell me the following: Mind you, I waited 5 weeks for this appointment to establish care. I had an appointment at 2:45. The doctor comes in at 4 p.m. and tells me they incorporate walk-ins, so that bumps patients with appointments down. I spent over 2 hours before I had to leave. It was extremely hot in there. No ac. There is no water for patients while they expect you to be there for over 2 hours for an appointment. Unless you have hours to spend waiting, save yourself the hassle. I must add that when we first walked in, the girl on the right had a rude attitude before I even said a word and shouted, JUST A MIN. The staff is not friendly. I would not recommend this place to anyone based on my experience yesterday.
This office is the worst and most inconsiderate about issues and appointment dates. They text you multiple times to confirm an appointment then cancel the morning of your appointment. When trying to reschedule after waiting weeks before the first appointment they want to reschedule you a month out in disregard of the medical reason you scheduled and waited to begin with or making arrangements with your employer to take time off of work to even get to the scheduled appointment. Now, in search of another medical office to get my medical needs addressed. This is horrible customer service!!!!!!