Closed today
18968 Ventura Blvd, Tarzana10AM - 7PM
18342 Ventura Blvd, Tarzana“I brought my standard poodle in a couple weeks ago, and I was very happy with how she was introduced to the facility and how they checked her thoroughly and then they treated her really well and gave her a wonderful cut and full groom. I'm going to bring my other mini golden doodle there. I'm glad I found them.“
9AM - 6PM
18416 Ventura Blvd, Tarzana“I've visited Pet Lover’s Resort three times, although never with my own dog. On the first occasion, I brought my sister’s dog, and on the subsequent visits, I took my cousin’s dog. The service was excellent on the first and second visits, and the pricing was reasonable. During the second visit, I requested grooming and a curtain trim for my cousin’s dog, which was done well for around $60.
However, my experience on the third visit was different. I requested only a basic grooming service—just a wash and blow dry, without any additional services like haircuts, teeth brushing, or nail trims. They initially quoted $90 for this, which seemed unreasonable, given that I had paid less for more services previously. After discussing the pricing with the owner, she agreed to lower it to $65. Later, I received a call from the front desk stating the charge would be $60, which I accepted. However, upon arrival, I was informed the fee was $65, as initially discussed. The inconsistency and lack of clear communication were frustrating, as it wasn’t about the extra five dollars, but rather the principle of the situation. Additionally, after the third visit, I noticed that my cousin's dog did not smell like anything at all, which was disappointing. This added to my annoyance, as I expected at least a pleasant scent after grooming.“
“There are not enough stars in the Universe for the folks at Waggin Tails! They are absolutely the most caring and wonderful group of people. I took my 14 year old female GSD there and they made special arrangements to get her in and out quickly so less stress on her and despite the fact that she pooped all over the place, they are still willing to have her back again. She came home soft, beautiful and smelling great! These people love and respect dogs. You cannot go wrong here. I cannot say enough great things about them and their services.“