“Human food was delish, dogs loved theirs too! Karl was very kind and funny. Place was cute and had lots of options for humans and dogs.“
“I brought my standard poodle in a couple weeks ago, and I was very happy with how she was introduced to the facility and how they checked her thoroughly and then they treated her really well and gave her a wonderful cut and full groom. I'm going to bring my other mini golden doodle there. I'm glad I found them.“
“I've visited Pet Lover’s Resort three times, although never with my own dog. On the first occasion, I brought my sister’s dog, and on the subsequent visits, I took my cousin’s dog. The service was excellent on the first and second visits, and the pricing was reasonable. During the second visit, I requested grooming and a curtain trim for my cousin’s dog, which was done well for around $60.
However, my experience on the third visit was different. I requested only a basic grooming service—just a wash and blow dry, without any additional services like haircuts, teeth brushing, or nail trims. They initially quoted $90 for this, which seemed unreasonable, given that I had paid less for more services previously. After discussing the pricing with the owner, she agreed to lower it to $65. Later, I received a call from the front desk stating the charge would be $60, which I accepted. However, upon arrival, I was informed the fee was $65, as initially discussed. The inconsistency and lack of clear communication were frustrating, as it wasn’t about the extra five dollars, but rather the principle of the situation. Additionally, after the third visit, I noticed that my cousin's dog did not smell like anything at all, which was disappointing. This added to my annoyance, as I expected at least a pleasant scent after grooming.“
“I am always worried about my dog being in a new place, he is especially skittish around new people. When I first brought him to Fay's, he literally hid between my legs! Fay has an area just for her furry guests which was something our previous boarders did not have. You could tell just by talking to her that she truly loves what she's doing. She gave updates with pictures & videos throughout the day! Since that first drop off (he stayed 5 days), I have dropped him off for daycare & he stayed another 4 days, he is happy to arrive at her house! He just loves it! So different from that first drop off! He already has a favorite toy & has made friends! I can't say enough about her! So happy to have found her, wish we had found her sooner! She is just the best!“