“Dr. Ross and his team have gone above and beyond for me and my companion Paws (dog). Paws got sick with Lymes disease after going on a hike a while back. I took him to Bakersfield Pet Vet where they did nothing for me besides take my money. I called Dr. Ross’s office and was able to make an appointment for that same week. Dr. Ross immediately got Paws on medication after examining thoroughly. After about 2 days I called his office and let them know I was having issues with Paws keeping his meds down. He told me to come on in and that he would swap it for something different. I live in Bakersfield so I told him I would try and make it before he closed. I wasn’t able to make it on on Thursday, his team called Friday to let me know they closed at 1 and gave me advice on how to keep the meds down in case I wasn’t going to make it in before the weekend. That showed me he and staff keep you in mind. I told them I would immediately head that way and would try and get there before 1. When I finally made it to facility, it was already closed but Dr.Ross went out of his way to come back and exchange the medication for me. I really felt he went above and beyond for me and Paws displaying an exceptional level of care. Thank you!“
Veterinarians
“Dr. Ross and his team have gone above and beyond for me and my companion Paws (dog).
Paws got sick with Lymes disease after going on a hike a while back. I took him to Bakersfield Pet Vet where they did nothing for me besides take my money. I called Dr. Ross’s office and was able to make an appointment for that same week. Dr. Ross immediately got Paws on medication after examining thoroughly. After about 2 days I called his office and let them know I was having issues with Paws keeping his meds down. He told me to come on in and that he would swap it for something different. I live in Bakersfield so I told him I would try and make it before he closed. I wasn’t able to make it on on Thursday, his team called Friday to let me know they closed at 1 and gave me advice on how to keep the meds down in case I wasn’t going to make it in before the weekend. That showed me he and staff keep you in mind. I told them I would immediately head that way and would try and get there before 1. When I finally made it to facility, it was already closed but Dr.Ross went out of his way to come back and exchange the medication for me. I really felt he went above and beyond for me and Paws displaying an exceptional level of care.
Thank you!“