Each time I've come here, I have felt like an inconvenience. While their refraction appointments are affordable relative to other optometrists in the area, my experience has been that you get what you pay for. After I expressed some concern with my prescription at my the end of my appointment, I was simply told "that is what you preferred during the test." The optometrist knew that this was my first refraction, but made no offer to double-check anything. I went to get a second opinion and, shocker, my correct prescription ended up being different.
As a word of caution--this feeling of rushed appointments/being an inconvenience has been... read full review
December 2023
The doctors and the nurse staff have been very kind and helpful. I hate giving a two star but the front desk ladies are horrible. They're sarcastic, immature and rude. I've never experienced such unprofessional front desk people anywhere!!
June 2023
Parking: there is underground parking shared with the apartment complex. There is signage, but it's not prominent. This office is organized for efficiency. There are two lanes: one for simple check-in, and another for longer interactions with staff. I was called about 10 minutes after my appointment time for a series of eye measurements in a dedicated room, then reseated in the lobby. A few minutes later I was led into an exam room for more vision checks, given dilation drops, then given a somewhat dated DVD to watch on cataract surgery options while the drops took effect. Finally I was led back to the exam room where I finally met with the doctor who performed... read full review
Each time I've come here, I have felt like an inconvenience. While their refraction appointments are affordable relative to other optometrists in the area, my experience has been that you get what you pay for. After I expressed some concern with my prescription at my the end of my appointment, I was simply told "that is what you preferred during the test." The optometrist knew that this was my first refraction, but made no offer to double-check anything. I went to get a second opinion and, shocker, my correct prescription ended up being different.
As a word of caution--this feeling of rushed appointments/being an inconvenience has been... read full review
The doctors and the nurse staff have been very kind and helpful. I hate giving a two star but the front desk ladies are horrible. They're sarcastic, immature and rude. I've never experienced such unprofessional front desk people anywhere!!
Parking: there is underground parking shared with the apartment complex. There is signage, but it's not prominent. This office is organized for efficiency. There are two lanes: one for simple check-in, and another for longer interactions with staff. I was called about 10 minutes after my appointment time for a series of eye measurements in a dedicated room, then reseated in the lobby. A few minutes later I was led into an exam room for more vision checks, given dilation drops, then given a somewhat dated DVD to watch on cataract surgery options while the drops took effect. Finally I was led back to the exam room where I finally met with the doctor who performed... read full review