Funny how i always seem to get great service at places that seem to have bad ratings. I wonder why?? Maybe if customers come in with better attitudes, they might get hella good service from the workers anywhere. Took my car in for service here and never had any issues. Staff always seem helpful and friendly. I must be very lucky to have good service all the time at places w low ratings.
April 2024
Service here is solid, though not without its faults. Attention to detail that is ordinarily found at an upscale dealership seems to be missing at this location. Clean service loaners and not leaving greasy smudges before returning the vehicle to the customer should be on the list.With that said, the staff here are knowledgeable and enthusiastic about what they do here, which is to get your Tesla back to spec and on the road. Drop off was not hands off as the app infers, but it was nice to talk to the service and tech agents to make clear what was at issue.My service was projected to take more than a day so I was given a loaner. The service loaner was an older model... read full review
March 2024
I came here 3 times to fix squeaks in my Model 3. Every time they fixed the squeak by the next day at no cost. I was able to borrow a loaner vehicle each time. People were very friendly and helpful and the process was very smooth
Funny how i always seem to get great service at places that seem to have bad ratings. I wonder why?? Maybe if customers come in with better attitudes, they might get hella good service from the workers anywhere. Took my car in for service here and never had any issues. Staff always seem helpful and friendly. I must be very lucky to have good service all the time at places w low ratings.
Service here is solid, though not without its faults. Attention to detail that is ordinarily found at an upscale dealership seems to be missing at this location. Clean service loaners and not leaving greasy smudges before returning the vehicle to the customer should be on the list.With that said, the staff here are knowledgeable and enthusiastic about what they do here, which is to get your Tesla back to spec and on the road. Drop off was not hands off as the app infers, but it was nice to talk to the service and tech agents to make clear what was at issue.My service was projected to take more than a day so I was given a loaner. The service loaner was an older model... read full review
I came here 3 times to fix squeaks in my Model 3. Every time they fixed the squeak by the next day at no cost. I was able to borrow a loaner vehicle each time. People were very friendly and helpful and the process was very smooth