About Pet's Friend Animal Clinic: Santiago Sarah DVM
Pet's Friend Animal Clinic is a highly regarded veterinary practice known for its friendly and attentive staff. Clients appreciate the welcoming atmosphere and the time the team dedicates to each patient. The clinic has received praise for its thorough approach, with new patients receiving an hour-long consultation to ensure all concerns are addressed. The veterinarians and vet assistants are skilled at making pets feel comfortable during their visits, even in challenging situations like blood work. Communication is a strong point, as the clinic follows up with pet owners promptly and provides clear information about treatment options and costs. The staff is also known for being accommodating in emergency situations, showing kindness and support even though they do not accept walk-ins. The clinic features a small outdoor/lounge area, which pet owners find appealing, and they appreciate the follow-up calls that are helpful but not overbearing. Overall, Pet's Friend Animal Clinic offers excellent care for pets, making it a trusted choice for pet owners seeking compassionate and professional veterinary services.
I had a great experience here! Although they don't take walk in's, I had an emergency situation with my pup and they were incredibly kind and accommodating. The clerk, assistants, and vet were all patient and supportive. Reasonable pricing. Although m I didn't have time to use it, I love that they had a little outdoor/lounge area. They also made sure to follow up without being overbearing. So grateful that I stumbled upon their services!
I'm incredibly impressed by the staff and level of service here! Was in a bind and needed new primary care for my epileptic dog, Jax, asap. A staff member reached out immediately after I filled out the form/texted and she did everything she could to squeeze me in next day which was a lifesaver. They called all my past vets and neurologists and made sure they read and understood Jax's seizure history in detail. Dr Koski is so amazing. Jax is usually scared of the vet and by the end of the visit, he was happily walking around with tail wagging. She made him feel so at ease. She was incredibly thorough in understanding his history and explaining things as well as suggesting tests and medications which I was aligned with. I lost my tech job so I'm budgeting and she was understanding and only suggested what was necessary and gave me tips on how to save money on Jax's medications. I'm so glad I found Pets Friend and I'm happy this will be Jax's primary care vet. We've been to many vets since we've moved around and Pets Friend is the best in the Bay Area!
Dr Wong and the staff of Pets Friend Animal Clinic helped us when we had to put our girl Ramie to sleep. The room they prepared was more than we expected. The Dr and her staff were very professional and exceptionally courteous. Thank you for helping us through this difficult time.