First Smile Pediatric Dentistry

Sep 2022

We were referred to First Smiles by family dentist for our five-year-old daughter. It was concluded that she needed some extractions, some baby root canals, and some fillings. Full anesthesia is required to perform all of the above with one visit to the dental office.The dentist, Dr. Kao estimated that the procedure will take 45 minutes to an hour after patient is sedated. There is one single anesthesiologist that Dr. Kao works with, Dr. Edwin Lee. Dr. Kao said the two have worked together for over ten years. He would not perform the procedure with any other anesthesiologist. Dr. Lee also does not do any insurance claim filing for procedures he performs.We consulted...read full review

Sep 2021

Very bad. My son has three decayed teeth. They asked us to do the examination and prescribed my son amoxicillin. And they said my son had to be treated with the antibiotics before his worst tooth could get root canal. But after my son took medicine for a week, we didn't get any appointment for another three weeks. They just told us to wait but no solution. My son's face is swollen because of tooth infection. I have to call another Children's dentist for an appointment. I asked First Smile to send me the X-ray, and they told me I have to wait 5 days for the copy of the X-ray because Dentist Charles Kao is not in the office. I felt so angry. If appointment is...read full review

Apr 2021

Very bad. My son has three decayed teeth. They asked us to do the examination and prescribed my son amoxicillin. And they said my son had to be treated with the antibiotics before his worst tooth could get root canal. But after my son took medicine for a week, we didn't get any appointment for another three weeks. They just told us to wait but no solution. My son's face is swollen because of tooth infection. I have to call another Children's dentist for an appointment. I asked First Smile to send me the X-ray, and they told me I have to wait 5 days for the copy of the X-ray because Dentist Charles Kao is not in the office. I felt so angry. If appointment is not available, why don't they tell me to seek other dentist for the help. Now the treatment is delayed. My son has to take medicine for another time.They are doing business without caring and responsibility!