Reviews for Cameron Veterinary Hospital: Cameron Mary Kate DVM
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Monday: 9AM - 5:30PM
Tuesday: 9AM - 5:30PM
Wednesday: 9AM - 5:30PM
Thursday: 9AM - 5:30PM
Friday: 9AM - 5:30PM
Saturday: ClosedSunday: Closed
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Cameron Veterinary Hospital: Cameron Mary Kate DVM
1285 S Mary Ave, Sunnyvale
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We have nothing but glowing praise for the services provided for our young adult dachshund at Cameron Veterinary Hospital. After being on a waitlist to adopt her, we wanted the best veterinary care when we moved to the area. Dr. Mary Kate Cameron is compassionate and extremely knowledgeable, experienced and capable when examining and treating our four-legged family member. The staff is most helpful, punctual and considerate when contacting the vet with questions and concerns both online and via telephone. We’ve had long term relationships with vets for other pets in the past, and our level of trust of and commitment to Cameron Veterinary Hospital is unequaled. Highly...read full review
Dr. Cameron and her staff are truly incredible people. We had to say goodbye to our first dog, who was with us for 13 years. The staff at Cameron were so kind and made it easier to process our grief. Before that, they gave her all the care she needed to have a long, happy life. All three of our dogs love Dr. Cameron and her staff and our family is very grateful for them.
I am having a difficult time writing this review. Most of the time here I have a positive experience. Kate Cameron is a caring vet who obviously loves the animals that she sees. I have no complaints about the care my pets have received from Dr. Cameron. My problem is with the staff and some misunderstandings. My children all live in different households but we put our pets under one account name. Recently , a new pup came in for an exam and Cameron was critical that we had a new puppy. He lives in a household of two pets. Our Cameron account has five pets. There might be more if the ones who have passed aren't marked as deceased. They don't all live together. I called the office to separate households and was told it can't be done. So now it will always look like we are animal hoarders!!!! Another vet was pushing our pet to be neutered. He will be but is a show dog and unless we give him false testicles ( yes, there is such a thing) he can't show without his boy parts. I agree this is silly; however, showing is a hobby and we have to abide by AKC rules. Be a shame to pay an entry fee and be sent home because his boy parts were missing. The vet was really pushy and I am wondering if she worked on commission. I felt like I was dealing with a car salesman. Often the technician who greets us in the parking lot and takes the dog inside gets the information we provide wrong! It leads to explaining the problem again to the vet. I appreciate the dedicated parking though. That is nice! Once a staff member had my daughter panicked because she put her pup down on the sidewalk. He was too heavy to hold! It was either drop him or place him gently on the sidewalk. I know the receptionist was worried about parvo but my daughter didn't want his bones to break if she dropped him. The receptionist had her in a panic afterwards thinking she gave her dog parvo; she didn't. The techs too freely offer medical advice. I wish they would leave that to those who have a veterinarian degree. They worked hard for that degree and I pay for their advice not the receptionist's opinion. Overall, usually things go well but I wish I only spoke to the Dr. Cameron and she didn't think I am an animal hoarder.