About Arroyo Animal Clinic
Arroyo Animal Clinic in Sunnyvale, CA, provides exceptional care for dogs, cats, and pocket pets. The clinic offers a range of services, including exams, surgery, vaccinations, and more. The staff, led by Dr. Michelle, is welcoming, sweet, and patient, making pets and their owners feel comfortable. Reviewers highlight the clinic's gentle handling of pets, with some noting how the team can keep even difficult dogs calm during visits. The clinic remains affordable, with discounts available for multiple pets, and has a reputation for being efficient and kind. Many customers have praised the clinic for its high-quality service, with particular appreciation for the thorough treatment and one-on-one discussions during appointments. While the clinic has limited hours due to being a solo practice, Dr. Michelle and her team go above and beyond to ensure the best possible care for pets. However, some reviewers have mentioned concerns about communication and follow-up, noting a decline in the immediacy of lab results and post-visit contact. Despite this, many customers remain satisfied with the overall care and plan to continue bringing their pets to Arroyo Animal Clinic for years to come.
We have taken our dogs to Arroyo for over 10 years now, and have had great care and responsive support for most of it. Recently our senior dog (13) developed a chronic condition. Dr Michelle did a great job of diagnosing it and we had a good one on one discussion at the appointment. Also, the vet techs are gentle and positive with my dogs, so preventative visits are comfortable and positive. My biggest problem now is with communication and availability. We used to get lab results emailed to us immediately, and now I have to request them every time. Used to get follow up phone calls after surgery or sick visits, and now silence. We used to be able to talk with someone on Monday, and now... You get the picture. Five stars for the quality of service there, 2.5-3 for the follow up, communication and hours.
We took my mom's dog here. This is NOT a good dog. They handled her like a pro. She actually let them trim her claws. I was so impressed. It is amazing what you can do with a couple of towels to keep her calm. Also, they are still very reasonably priced.
Dr. Michelle and staff were amazing. We took my daughter's hamster here last month for a check up. Everyone was so welcoming and sweet. They made my daughter (she's 12) feel very comfortable, because she was a little nervous about taking Hammy to a vet. They are affordable and we didn't have to wait months for an appt, like the other places I called.