People seem to be pretty good, nice , and the doctor is OK. However,it takes forever to get your glasses. I'm not sure if they receive them, but just don't make the call to have them picked up.
October 2023
Was going to leave a bad review but I can't. The appointment went smooth, the doc was great. MJ was awesome as was the entire staff. My problem I guess was with the company that they send the frames to get the glasses made up. They messed up mine a couple of times. But MJ went above and beyond to rectify the issues. I'll have no problem going back again next year.
August 2023
Please answer your phones. I was in for an appt. on July 13th for an exam. Ordered new contacts, they said they would be in withing 2 weeks. To date I have not received a call. They have changed ownership and it's not for the good. I've had the same insurance and suddenly my out of pocket was much higher than ever before. I'm now on my 10th phone call and once again it has gone to voicemail. Don't bother leaving a message because they don't return the phone call...Not happy.
People seem to be pretty good, nice , and the doctor is OK. However,it takes forever to get your glasses. I'm not sure if they receive them, but just don't make the call to have them picked up.
Was going to leave a bad review but I can't. The appointment went smooth, the doc was great. MJ was awesome as was the entire staff. My problem I guess was with the company that they send the frames to get the glasses made up. They messed up mine a couple of times. But MJ went above and beyond to rectify the issues. I'll have no problem going back again next year.
Please answer your phones. I was in for an appt. on July 13th for an exam. Ordered new contacts, they said they would be in withing 2 weeks. To date I have not received a call. They have changed ownership and it's not for the good. I've had the same insurance and suddenly my out of pocket was much higher than ever before. I'm now on my 10th phone call and once again it has gone to voicemail. Don't bother leaving a message because they don't return the phone call...Not happy.