Apple Medical Center

Jun 2024

This place is BULL! I tried going in with my 87 year old grandmother but they wouldn’t let me, she lives with me and she doesn’t hear or remember very well. I tried explaining this to the lady at the front desk but she just started getting mad and was super rude! The whole staff is just rude in general! This place is horrible!

Jun 2023

Ever since they switched the main Dr. "Dr. Kingsley" I don't even want to call him a dr tbh. They are now absolutely amazing. I've seen Dr.Schoonmaker several Times and he always makes me feel as if he cares. He listens and actually explains everything. I recently have been having my visit with NP Bianca, let me say she is ABSOLUTELY amazing. She cares, she listens, is attentive. She doesn't make me feel that I'm just some younger women with anxiety. She is taking all the appropriate steps with the test I need to have done and making sure the care I receive is top priority. I'm so thankful that the DR and NP and this location actually have an interest in helping their pts. Also, every single MA and nurse in this office is amazing. They always pick up the phone, are able to schedule me asap and make sure to get diagnostics and labs back in a timely manner. I'm so glad I have this office to help me through this confusing time.

Apr 2023

Rarely do I take the time to leave a negative review, however if anyone reads this and it's helps in guiding them when choosing a particular medical group or primary then I've saved someone's time and energy. Apple Medical Group in Menifee, CA is a joke! I've gone through 3 primary doctors and each one was a complete surprise. I guess I'm just supposed to know when they change doctors. The receptionist, who is someone I'm not familiar with either, calls me about 3 or 4 weeks ago letting me know Dr. Schoonmaker wants to see me.... ?....ok I thought I saw Dr. Kingsley?? Not anymore. Ok, appointment scheduled for Monday April 10th. Fast forward to Friday April 7th... I get a call letting me know that I need to get a hold of my insurance and change my doctor over to Schoonmaker, as it shows Kingsley. At this point I'm EXTREMELY irritated, I've had this appointment booked for how long? and you're calling me on a Friday letting me know I need to take care of this when my appointment is on Monday. I get a hold of my insurance on Monday morning and they cannot change it to Dr. Schoonmaker because he is still pulling up under the prior address he was at. My insurance agent called the receptionist at Apple Medical (Menifee) and explained that and they still wouldn't allow my insurance to use him because of that. I couldn't believe it! The receptionist used what minimal IQ she had left to call me and try to book an appointment! *The ONLY 3 people that ever knew what they were doing there were, Nicole, Brandon, & Gisele