My Nails

Feb 2024

Pedicures are good. I've got them by three different workers. I usually forget to make an appointment and walk-ins work for me. I think the longest I have waited was maybe 15min. I did have a manicure once with gel and the paint chipped the next day. I don't know if that is normal bcuz I usually only have my toes done and I do work with my hands, but thought it should be something for a new customer to know. One thing I do like in comparison to the other shops I have gone to is that the workers do speak English and even with an accent, it isn't hard to understand them so conversation is possible. It's not just that awkward hour long silence like I know most of us have had before. Parking is plentiful. The salon has always been clean. Mimi is really friendly and appreciates the business. I would recommend this place!

Jan 2023

Shorty customer service, the lady got mad when I said I wanted regular polish and not gel, I tried to talk to her during my service and was ignored, my nails are super thin to the point you can almost bend them (acrylic nails shouldn't bend) the paint job is super sloppy I had said I wanted medium length coffin instead I got short squares

Oct 2022

A BIG FAT ZERO STARS...Worst experience EVER at a nail salon. I scheduled a deluxe pedi and 45 minutes later the nail tech was done. I asked, "Hey, was that the deluxe?" she said no, it's the basic. Due to the fact that she and I had been going back and forth about the nail color (long story short: I wanted a French pedi and she told me that my toenails were too dark. I told her that a French pedi is my standard for a pedi.). I also, broke a toenail a few weeks back and requested an acrylic overlay. The acrylic nail was sticking straight up off the nail bed. She was going to leave it that way until I asked her to trim the nail. It still looked horrible!!!!!! She then began to act as if she didn't understand what I was saying. So to avoid further frustration from the both of us, I said, okay fine, just paint my nails white. Now back to the deluxe pedi. She began to dry my feet to prep for polish. I then asked, "Are you done?", she said, "Yes". I said but I requested a deluxe, she said that I did not make that request. Honestly, at this point, I was so over the poor customer service that I wouldn't even trust her to do a great job anyway. I said to both my tech and the manager/owner, hey there other 3 ladies that are here have all been asked what type of pedi they want. I know this bc I saw each of them being handed the "menu" with the list of services by the manager and at least one other tech. After she said , that I didn't request a pedi. I said, ok, if I didn't ask for a deluxe, at what point did you hear me ask for a basic pedi? At this point she couldn't understand what I was saying AGAIN. So convenient for her. I also asked, why wasn't I asked what I preferred; why would she just assume? This question was posed to the manager/owner. She said, "I'm sorry, it must have been a miscommunication." I said, she simply did not provide efficient customer service. I was very clear and she was assumptive instead of confirming what I wanted. I told the manager/owner that I was not going to continue being treated poorly, Do I requested the bill, paid for the shitty service and went to another salon to get a deluxe pedi. Which is where I am at the time of this post. While at the current salon, it took two techs to repair the damage she did on my broken toenail. Nevertheless, the new salon did a STELLAR job. My toes and feet are beautiful.