This place sucks I'm tired of always getting treated really bad I've filed more than one complaint and nothing has been gotten better.
June 2024
I'm currently battling cancer and I don't need the extra stress. However, through this journey, I'm finding that Kaiser staff lacks empathy, concern and bed side manner. I had an incredibly frustrating and disappointing telephone appointment with Nurse Practitioner Maria Danette Infante Lopez. From the very beginning, the experience was a nightmare. My primary care physician is out on leave, so my phone appointment was rescheduled and canceled three times. Finally, I got an appointment with this practitioner. The appointment was supposed to be at 9:50 AM, but 10:15 AM rolled around, and I did not get a call. I called Kaiser to find out what was going on.... read full review
May 2024
Quality of care is lacking. Doctors add things to ur chart without ur knowledge. I believe I was vaccine injured there appears to be no help with this. Pain is dealt with as a mental health issue. Doctors are not in control of patients care. No long covid clinics.
This place sucks I'm tired of always getting treated really bad I've filed more than one complaint and nothing has been gotten better.
I'm currently battling cancer and I don't need the extra stress. However, through this journey, I'm finding that Kaiser staff lacks empathy, concern and bed side manner. I had an incredibly frustrating and disappointing telephone appointment with Nurse Practitioner Maria Danette Infante Lopez. From the very beginning, the experience was a nightmare. My primary care physician is out on leave, so my phone appointment was rescheduled and canceled three times. Finally, I got an appointment with this practitioner. The appointment was supposed to be at 9:50 AM, but 10:15 AM rolled around, and I did not get a call. I called Kaiser to find out what was going on.... read full review
Quality of care is lacking. Doctors add things to ur chart without ur knowledge. I believe I was vaccine injured there appears to be no help with this. Pain is dealt with as a mental health issue. Doctors are not in control of patients care. No long covid clinics.