Floor & Decor

Floor & Decor is a hard surface flooring store known for its incredible selection and everyday low prices. Customers can find a wide range of quality, in-stock flooring and installation products, including beautiful tile, gorgeous wood, and elegant stone. The store sources products directly from suppliers worldwide, ensuring customers get what they need at low prices. Additionally, free design services are available, and there is a dedicated PRO services team for professionals. Reviewers praise the excellent customer service at Floor & Decor. Employees are described as friendly, knowledgeable, and helpful. Many customers have noted that they felt welcomed and were not followed around while browsing. Specific employees, such as Shelia, Brandy, and Tom, received special recognition for their exceptional service, making customers feel valued and appreciated. One customer highlighted the outstanding experience they had with Brian Calleros, a Pro Manager, who provided insightful recommendations and demonstrated a genuine interest in understanding their needs. Overall, Floor & Decor offers a pleasant shopping experience with a strong emphasis on customer satisfaction.