About Ergeon
Ergeon is a well-respected company in Stockton, known for its customer-friendly service and innovative approach. They offer a range of services, including wood fence installation, chain link and box wire fence installation, wood fence repair, fence staining, and artificial grass installation. Customers appreciate the easy and modern quoting process, where they receive online quotes and detailed mock-ups. The company stands out for its competitive pricing, efficient scheduling, and excellent communication. The process is fast and simple, often using video chat to provide quick quotes without scheduling appointments. Customers have praised the professionalism, politeness, and hardworking nature of the installation crews, who typically complete projects in just one day while maintaining high quality standards. While most experiences are positive, some customers noted minor issues such as missed initial appointments and delays due to equipment unavailability. However, these concerns were addressed by the company's responsive team, who made efforts to fix problems and ensure customer satisfaction. Overall, Ergeon has earned the trust of over 15,000 happy customers, reflected in their impressive rating of 4.7 from over 5,000 public reviews. The company's commitment to customer satisfaction and its skilled workforce have made it a go-to choice for fence and artificial grass needs in the area.
I hired them for a job (fence and gate). The process is fast and simple. Video chat allows them to give quotes quickly without scheduling appointments. There was an issue with my installation but once I brought this to their attention it took some time to get it fixed but eventually it was made right.
My experience is with customer service. I had the pleasure of speaking with Alex. He walked me through the whole process, answered all my questions, and would call me back to verify if I had any additional questions. Now what company does that these days.
I am having my fence done this Saturday. I will review the workmanship and see if it's as excellent as the customer service.
The work was great exactly as expected. The reason for four stars was a missed initial appointment with no communication and on the day of work. I had to call to make sure they were coming. Also, they had to come back the second day because the equipment I needed Was not available.