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Reviews for SERVPRO of South San Francisco City/San Bruno
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SERVPRO of South San Francisco City/San Bruno
525 B Railroad Ave, South San Francisco
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I had a leak on the weekend and didn't know what to do and I was panicking. Shawn helped to calm me down and understand what was needed and said that he could come now, but weekend rates apply and he didn't need to charge me the extra money, I just needed to take the right steps to stop it from getting worse as mould doesn't start for at least a week. He came first thing on Monday morning and was an absolute star, helping to find all the problems and give advice great advice on how to solve them and how to save money. He took a few phone calls to give me advice when I needed it and I am so pleased that I found somebody that is pleased to help rather than... read full review
Mold remediation was recently completed in two bedrooms and the primary bathroom in my home. It was a process which was a long-time coming and it seemed daunting. Luckily, I had been referred to Shawn Newton and his sister Crystal at Servpro of South San Francisco. Both Shawn and Crystal were attentive, informative, communicative, and sympathetic to my plight, thus helping to put me at ease. In addition to being affordable, the work they did was thorough, meticulous, and praised by contractors who came through after the job was completed. If you're ever in need of a mold remediation company, you'll be in great care with Shawn and his supporting crew at Servpro/SSF.... read full review
I called Servpro and spoke to Shawn Newton about water damage from an overnight sink leak in a rental property. From our conversation, I could easily see why Servpro has so many 5* reviews and why their schedule is so fully booked. Even though he knew his schedule was already full, Shawn patiently took time from his lunch break on a Saturday to educate and advise me on my urgent issue, and how to best handle it. When I called I had no experience or knowledge of what to do, and I left our conversation with a much clearer understanding which allowed me to take the right action at the right time. It was obvious that what motivates Shawn is a genuine desire to help others,... read full review