I went there for a new employment drug test. They said they were busy (there were 2 patients in the waiting room) and cut off all tests for the day. I arrived at 4PM and they close at 8PM. My second attempt the next day on Saturday, I arrive one hour before opening and was second in line. After entering the office I wait 1 hour to be processed and another hour to get into the testing room. I wasted 4 hours to get a test which was NEVER received by the Employer even with a receipt confirming the test with a specifiman number. I begged the employer not to send me there again for another test and recommend they never use this place again. It is obvious that there is not... read full review
August 2024
How can I write review without giving any stars ??? Do they not work? I've seen them lounge around and talking about getting lunch together in front it check in desk where people are waiting to check in and when there are literally 10+ patients in the waiting room. I went in to get chest xray last week Aug 23 waited 3 hours for less than 1 min chest xray service. Was told I'll get the result same day or one day. Called on Tuesday no one answered went in person and was told the results not available and today Wednesday called! The line didn't go thru called the customer care line they transferred me after putting on hold twice and i don't know who I... read full review
August 2024
Long wait times, but worth it. Was very happy with the level of care I received. I see other people are upset by their experience here. I can only say, if you've been to an ER or other health facility recently, I would rate this Concentra location in the upper quartile. I think there are shortages everywhere in Bay Area locations, so no matter where you go, be prepared for some delays, mix-ups, etc. No matter where you go, be polite, but also be ready to advocate for yourself.
I went there for a new employment drug test. They said they were busy (there were 2 patients in the waiting room) and cut off all tests for the day. I arrived at 4PM and they close at 8PM. My second attempt the next day on Saturday, I arrive one hour before opening and was second in line. After entering the office I wait 1 hour to be processed and another hour to get into the testing room. I wasted 4 hours to get a test which was NEVER received by the Employer even with a receipt confirming the test with a specifiman number. I begged the employer not to send me there again for another test and recommend they never use this place again. It is obvious that there is not... read full review
How can I write review without giving any stars ??? Do they not work? I've seen them lounge around and talking about getting lunch together in front it check in desk where people are waiting to check in and when there are literally 10+ patients in the waiting room. I went in to get chest xray last week Aug 23 waited 3 hours for less than 1 min chest xray service. Was told I'll get the result same day or one day. Called on Tuesday no one answered went in person and was told the results not available and today Wednesday called! The line didn't go thru called the customer care line they transferred me after putting on hold twice and i don't know who I... read full review
Long wait times, but worth it. Was very happy with the level of care I received. I see other people are upset by their experience here. I can only say, if you've been to an ER or other health facility recently, I would rate this Concentra location in the upper quartile. I think there are shortages everywhere in Bay Area locations, so no matter where you go, be prepared for some delays, mix-ups, etc. No matter where you go, be polite, but also be ready to advocate for yourself.