Quick & Clean

Mar 2024

Disappointed, dropped off my blazer during the week and picked it up today since it would be ready by noon. I arrived home to find holes on left sleeve, about five or six holes, two being big and visible. I thought the items are inspected before it is placed for pick up, I would have appreciated being informed of the damage that was done instead of seeing it myself. I will never take any clothing here especially given the fact that I was a new customer and read good reviews of the location. The blazer is woven fabric.

Nov 2023

Simple put....way over market price and bad attitude. The same alternation request in other place costs 22 usd and ready next day. Here, the quotation I was 65 dollars and a lousy response from the female owner...,

Dec 2022

Definitely, definitely go someplace else. The older man that works here is an unapologetic, aggressive liar. He presents unfinished work as "savings" while attempting to charge more than the full work order. Read on for the rant if you like, or just go next door.I brought six curtain panels to be cleaned and re-hemmed, he would not quote a price. A week later when I pickup the same man greets me with "great news, we saved you money, the hem on two were intact, we only did 4." With my savings: $250 for 6 curtain panels. I express that this isn't an acceptable price without a quote. He remembers not giving me a quote, but refuses to compromise. He's holding the pickup receipt. His volume increases, he immediately gets personal by asking if I have "ever been to a cleaner before." My volume admittedly increases now too. I asked him to show me this price documented on the pickup receipt, he keeps it from me. Shouting back and forth, directly mocking me to other customers. He is still holding the receipt. A woman employee steps in. She wants to go to the cleaner next door to validate their price of $25 a panel, I call my old cleaner and get a price over speakerphone, an unprompted $15. We compromise on $150. $60 (their tailor's price) for the hem, $90 (my cleaner's price) for the cleaning. Great deescalation, I feel better.As I leave she says "you pay $60 more than expected, we lose $60, it's okay." Quick math: this doesn't make sense, they compromised $100. I'm not going to argue. I admit it's to my benefit, and the card has been swiped anyway. I want to get out. I just looked at my pickup receipt a week later. The man refused to show it when I asked to see a the price, but the woman returned it with my credit card receipt. There was a price on it after all: $210 for 6 cleanings and 6 alterations. The man was charging me $250 after my "savings" of only requiring 4 alterations. Their business model: don't complete the work, jack up the price.