Absolutely in love with PuroClean. We had a company come do water remediation that fell way below acceptable (left things wet that they said they had taken out, did not do mold remediation, etc. Outside of also just being rude in general as if it was an inconvenience to come do our job.) We called our insurance agent and switched to PuroClean, an independent local company, and have never been happier with a decision. Sarah and Steph in the office are so polite and quick, they had someone out so quickly (Stefan, who is also wonderful and explained the whole process step by step). He quickly identified what the other company had missed and within three days had a pod and... read full review
March 2024
My dad recently had water damage at his house. We called our insurance and were given the number to Puroclean for remediation. I called and spoke to Sam Padilla who was very helpful and able to get someone out right away. Aaron was very informative during his inspection and gave us a good idea of what to expect moving forward.Kelvin Ramos was the onsite technician and extremely helpful, patient, and communicative. Kelvin was willing to answer any questions we had, and is truly a kind person. He and his crew worked exceptionally hard and were very professional. We truly appreciate the care Kelvin and his team put into their work. Thank you Sam for your patience and communication... read full review
March 2024
Our insurance company had us contact PuroClean after we discovered a water leak near our kitchen. Kelvin and Allan were at our house the following day, explained the process, and began the remediation process that day. Also on the team were Eric, Ishmael, and Luis. All were professional, courteous, and informative. Kelvin made it clear that I could call him at any time if we had any questions. They put our minds at ease as we were going through this difficult time. Aaron was in the office and proved to be very helpful. He coordinated everything with the leak detection agency, insurance company, and anyone else that was involved in mitigating the damages in our kitchen... read full review
Absolutely in love with PuroClean. We had a company come do water remediation that fell way below acceptable (left things wet that they said they had taken out, did not do mold remediation, etc. Outside of also just being rude in general as if it was an inconvenience to come do our job.) We called our insurance agent and switched to PuroClean, an independent local company, and have never been happier with a decision. Sarah and Steph in the office are so polite and quick, they had someone out so quickly (Stefan, who is also wonderful and explained the whole process step by step). He quickly identified what the other company had missed and within three days had a pod and... read full review
My dad recently had water damage at his house. We called our insurance and were given the number to Puroclean for remediation. I called and spoke to Sam Padilla who was very helpful and able to get someone out right away. Aaron was very informative during his inspection and gave us a good idea of what to expect moving forward.Kelvin Ramos was the onsite technician and extremely helpful, patient, and communicative. Kelvin was willing to answer any questions we had, and is truly a kind person. He and his crew worked exceptionally hard and were very professional. We truly appreciate the care Kelvin and his team put into their work. Thank you Sam for your patience and communication... read full review
Our insurance company had us contact PuroClean after we discovered a water leak near our kitchen. Kelvin and Allan were at our house the following day, explained the process, and began the remediation process that day. Also on the team were Eric, Ishmael, and Luis. All were professional, courteous, and informative. Kelvin made it clear that I could call him at any time if we had any questions. They put our minds at ease as we were going through this difficult time. Aaron was in the office and proved to be very helpful. He coordinated everything with the leak detection agency, insurance company, and anyone else that was involved in mitigating the damages in our kitchen... read full review