Mortgage, Bank of America

May 2024

They are not punctual or proper with their time. The Customer service is not to its proper standard. There was a young lady who called my mother to confirm an appointment today and was confirmed. My mother arrives on time and then another party arrives after her. Then the employees proceed to provide their attention and service to them first. That does not show customer service as it should be. There was no communicating the wait time, the patience of the customer being appreciated, or overall giving a sense of belonging there as a customer should feel when stepping into a bank.

Jun 2023

Most the costumer service are so rude line always Soo long they only have one person and the rest the girls are waking around doing nathing when you ask a question they answered soo rule we need a better personal Bank Of America need to give then a good Traini

Jun 2023

If I could give this place a zero, I would. We give countless amounts of interest and money to these banks, in return they hire one person at the teller window and offer zero customer service. This place is terrible. I've been coming to this bank for over 15 years. Its literally an atrocious experience everytime. Waiting in line to see a teller and waiting for over 45 mins is ridiculous. Cheap bank. Horrible management and horrible location. Stay away.