Sutter Pacific Medical Foundation Lab

Nov 2021

*This review is for the imaging center* I needed an x-ray with a short turnaround time. Initially I tried to go to another office near spring lake, but wow, I'm so glad I went here instead! When I arrived, there was convenient parking right outside. The entry area looked like it was recently updated, and the effect was beautiful. As a new Sutter patient, I was really happy to see that their signage for directions was really easy to follow, and I found the x-ray department with no issues. At the check in desk for imaging, the people behind the counter were friendly and efficient, and got me checked in promptly. I was really impressed how they handled a disgruntled customer needing assistance paying their statement- they were kind and helpful and got everything sorted out. I was impressed again how fast they got me back to the x-rays. The two techs back there were super friendly, funny, and really set me at ease. I was in and out in a flash. THEN like I don't know...20 minutes later or less, I got an email the x-rays were already read and sent to my doctor. Amazing! Downsides to this place are some of the areas haven't been updated yet, like the bathrooms near the x-ray area. That particular bathroom is stuck in the 70s and it is in dire need of some love. Also, they are doing construction in a major part of the parking lot, so that can be an issue right now. Otherwise, definitely worth the drive for friendly, fast, and convenient x-rays! I'll definitely be back.

Apr 2021

So the wait is usually a while, during which time your anxiety can spiral a bit out of control, but once they get you in, they're super caring and professional. I went for an ultrasound of a suspicious hardened lymph, and since I suffer from gender dysphoria, the whole experience was pretty awkward for me. But I let the intake nurse know, and she was as respectful as could be. Was given a warm blanket while in the interior waiting room. They dont make you wait for results which I greatly appreciate! A doctor came in only around 5 minutes after my ultrasound, and let me know that it was benign and that I am in fact not dying. So thanks, Sutter, for making what was a frightening time a bit less so, and for promptly putting me out of my misery. :)

May 2019

I have been a SPMF patient for many years now and I have never had a a bad experience with them. I just think it is outstanding that I can say that in complete sincerity. Also, they go out of their way to help people and contribute to the community. That is right in line with my values. I'm a happy Sutter patient.