RINCON VALLEY PET CLOSED AND EVERYONE GOES TO THE MEADOWS CANINE CAMP ACROSS FROM OAKMONT *****
November 2015
I am new to the Santa Rosa area. I asked some friends for a recommendation for a groomer for my older dog. This place was recommended to me as a place that offers patience and is gentle with older pets. So I called...and it was quite the opposite. Much to my dismay, the are NOT interested in older pets at all, and when I was asked what kind of dog I had, I stated chow-but I could offer a referral from my Marin groomer that I have been taking my dog to for YEARS and they would verify that my dog is very gentle, sweet and quite use to being groomed. No use-they declined to go that extra step. Clearly they do not need my business. The woman was rude and insensitive. Maybe... read full review
March 2014
Wish I'd read these reviews before I took my dogs. I'm new to the area and they were very convenient. However, they didn't listen to what I wanted and did what they wanted to do. Then charged me more than I'd been told to expect. When I asked for an explanation, they were rude and dismissive. And to top it off, the woman clearly does not know how to deal with a papillon - she butchered his coat. Once was enough!
RINCON VALLEY PET CLOSED AND EVERYONE GOES TO THE MEADOWS CANINE CAMP ACROSS FROM OAKMONT *****
I am new to the Santa Rosa area. I asked some friends for a recommendation for a groomer for my older dog. This place was recommended to me as a place that offers patience and is gentle with older pets. So I called...and it was quite the opposite. Much to my dismay, the are NOT interested in older pets at all, and when I was asked what kind of dog I had, I stated chow-but I could offer a referral from my Marin groomer that I have been taking my dog to for YEARS and they would verify that my dog is very gentle, sweet and quite use to being groomed. No use-they declined to go that extra step. Clearly they do not need my business. The woman was rude and insensitive. Maybe... read full review
Wish I'd read these reviews before I took my dogs. I'm new to the area and they were very convenient. However, they didn't listen to what I wanted and did what they wanted to do. Then charged me more than I'd been told to expect. When I asked for an explanation, they were rude and dismissive. And to top it off, the woman clearly does not know how to deal with a papillon - she butchered his coat. Once was enough!