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Reviews for Redwood Veterinary Clinic: Pedersen Joyce DVM
Add your commentRedwood Veterinary Clinic: Pedersen Joyce DVM
1946 Santa Rosa Ave, Santa Rosa
Directions Call Website Suggest an Edit
1946 Santa Rosa Ave, Santa Rosa
Directions Call Website Suggest an Edit
The male receptionist continually talked to me in a condescending and passive aggressive tone every time I had to interact with him. He is my biggest grievance. The Dr. we had genieunly seemed like he wanted to help my cat so they're really just getting stars for him. When I called back after getting unfortunate news about my pet, wondering if there were over the counter options in case she was in pain, they talked to me like I was crazy for wanting to help her. They then prescribed her medicine, which felt more like a way to brush us off. In short, not going back.
This place is amazing! It's nice to finally deal with a Veterinary clinic that actually cares about the animals, and where the money isn't first priority. The entire staff seems to build a relationship with your animal. Just an all around great experience. Thank you Dr. Exelby for your kindness and great explanation of what was going on with Coco. This is the most comfortable we've been at the Vet.
My dog was diagnosed with gastric and splenic torsion. He was stabilized at Petcare East, who advised me that he needed emergency surgery ASAP; it was 2am. Petcare told me that I would need to transport him to Oakland because that was the only surgeon available. I contacted Redwood vet and they told me they were stabilizing two critical patients, but would be willing to perform surgery on my dog as soon as they were done, and to bring him by. I was so beyond thankful for this!! I arrived and the receptionist was so pleasant and efficient! They took my boy in and I went home. They continued to call me with updates throughout the night and into the next day. I feel like... read full review