The male receptionist continually talked to me in a condescending and passive aggressive tone every time I had to interact with him. He is my biggest grievance. The Dr. we had genieunly seemed like he wanted to help my cat so they're really just getting stars for him. When I called back after getting unfortunate news about my pet, wondering if there were over the counter options in case she was in pain, they talked to me like I was crazy for wanting to help her. They then prescribed her medicine, which felt more like a way to brush us off. In short, not going back.
February 2024
A few nights ago I had to put my cat down. The ordeal can be tramatic. Fortunately Dr. Espinosa and the vet assistant were amazing. They were very patient with me, understanding, thoroughly explained my options and let spend time with my cat before and after the euthanasia. I'm devastated and heartbroken that my cat is no longer with me, but feel grateful for the kindness that was displayed by RVC. Thank you.
February 2024
the absolute best and I'm a volunteer for forgotten felinesmy cat is reincarnated by Kate Solisti and Jackson Galaxy- so my expectations are really high and they taken care of my Sunshine in two time emergencies ??
The male receptionist continually talked to me in a condescending and passive aggressive tone every time I had to interact with him. He is my biggest grievance. The Dr. we had genieunly seemed like he wanted to help my cat so they're really just getting stars for him. When I called back after getting unfortunate news about my pet, wondering if there were over the counter options in case she was in pain, they talked to me like I was crazy for wanting to help her. They then prescribed her medicine, which felt more like a way to brush us off. In short, not going back.
A few nights ago I had to put my cat down. The ordeal can be tramatic. Fortunately Dr. Espinosa and the vet assistant were amazing. They were very patient with me, understanding, thoroughly explained my options and let spend time with my cat before and after the euthanasia. I'm devastated and heartbroken that my cat is no longer with me, but feel grateful for the kindness that was displayed by RVC. Thank you.
the absolute best and I'm a volunteer for forgotten felinesmy cat is reincarnated by Kate Solisti and Jackson Galaxy- so my expectations are really high and they taken care of my Sunshine in two time emergencies ??