Reviews for Peter Piper's Plumbing and Drain Cleaning Service
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Google: 3/5 Nextdoor: 5 ❤️Peter Piper's Plumbing and Drain Cleaning Service
913 Olive St, Santa Rosa
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I was referred to this company from my Home Warranty program. This was the third company and only one who responded efficiently, professionally and honestly! They answered the call and had everything completed and good to go within three days!! I was completely impressed with their approach to problem resolution! Additionally, they made sure that I completely understood how to work the new water heater.Thank you Peter for your hard work and attention to detail!! I highly recommend this company!!!
We discovered we had a water leak underground in our front yard but not from irrigation system. It was Saturday of a three day weekend and exceedingly hot. I called multiple services but Peter was the first one to answer in person (not an answering machine) and was willing to come right away. Turned out that a tree root and broken our water line. After several hours of hard work he fixed our water line. I appreciated Peter's attitude and professionalism. Even though it was well over 100 degrees there were no complaints and the job was well done.
The pipe of the handwash sink was leaking, so we called the home warranty insurance company, the company sent two different plumbers one month apart. it is such a time consuming and frustrating experience. Got to talk someone in the insurance company was like at least half hour waiting, then scheduled in two weeks, I had to ask an off and wait at home. However, both of plumbers the company sent separately did the same things: put some tape around the pipe. I knew it wouldn't work since the first plumber did the same thing, the pipe started leaking again after a couple of use within one week.. I told the second plumber that, but he still did the same thing... Until Peter came. The third plumber, he told me his solution would be change the pipe after I told him the same thing. During the waiting for the insurance company' authorization, there was a misunderstanding about the pipe(under warranty) or sink (not under warranty) problem. We called the company several times, talking to different people since the call just cut off multiple times while we were waiting for"hang on, give me a couple of mins." Eventually. Peter called back and followed up with us, super super superise, he called the company to solve the whatever misunderstanding, then made another schedule, changed the whole pipe. Very appreciated! He is efficient and responsible. Everything happened one month ago, our pipe works great since then.