Reviews for Monument Home Services, Inc
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Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Ratings
Google: 5/5Monument Home Services, Inc
880 Piner Rd #42, Santa Rosa
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After 19 years with a kitchen that was designed in the 70's I was ready for a remodel. My husband being the CPA wanted multiple quotes so we interviewed 5 contractors without success. I was about to take a sledgehammer to the kitchen just to get it started when Christina, a designer at ProSource, recommended Caroline Weaver. I called her and got a quote which fit within our budget and made my husband happy. I had ordered appliances in August that were to be delivered in January. OK that worked we'll just store them in the garage. I ordered our cabinets from ProSource (also a great company to work with) in October. I was told it would take up to 16 weeks to get the cabinets which was OK with me but pushing into tax season which probably would have given my husband a heart attack. Anyway, the ball had started to roll when SURPRISE(!) the cabinets were ready to be delivered in December. After a bit of panic. I contacted Caroline and let her know that the cabinet company would hold the cabinets until January but the timeline had been pushed forward. As luck would have it she had an unexpected cancellation and was able to fit us in. The day in early January that her crew came over to begin demolition we had lost power and it was absolutely pouring rain. It was no problem for them they just merrily went about demolishing the kitchen.The job was expected to take 5-6 weeks they were finished in 4 and it was beautiful. So here is what I love about Monument Home Services, Caroline Weaver, Wade, Tyler and Juan (her team).Caroline always responded quickly to my questions and I had a lot of questions. The team showed up on time everyday altho' honestly 7am killed me. I'm not a morning person. They were completely professional in everything they did.They cleaned up every night before they left. I mean REALLY cleaned up.The work they did was perfect. Wade is a perfectionist and it showed. I never felt that is was just "good enough" It was beautifully done and he added touches that improved the overall look. I have two bathrooms that I am going to remodel and I will have Caroline Weaver and her awesome team do them!I have recommended her to everyone I know.
Caroline Weqver and the team at Monument Home Services accomplished my home remodel while I was out of state. It was accomplished on time and on budget. They kept me informed every step of the way and successfully resolved any and all challenges that arose. The craftsmanship was spectacular and has stood the test of time. It's been two years since they completed the project but when a small issue arose re a subcontractor they jumped back in immediately and as usual the result was outstanding.
My wife and I were referred to them and we are so glad we listened to that recommendation. Caroline, Wade, Tyler, and Lance are professional, hardworking, meticulous, communicative, friendly, well-priced, and experts at their craft. Instead of being “tired” of having people in and out of our house every day we felt like we had friends over to remodel our bathroom. They went above and beyond our expectations for our master bathroom remodel and we couldn’t possibly be happier. Their attention to detail is impressive and they finished on time and on budget. We entered into the project somewhat apprehensively with not having a master bath yet immediately felt comfortable...read full review