Dr Bowman is great but his staff falls short. We were promised our glasses in two weeks. Instead it took a few days short of a MONTH! Then we were told we could come in at 10:30 am no earlier, no later as a "rep" was coming in. When did the patient become so disregarded?. And when you need your glasses, you need promises kept. When the glasses were finally ready, I asked for copies of my prescription. I was promised that it would be in the mail that day. Now one week later, nothing. When I called I was told the Dr would write it out and get into the mail. Obviously, the Optician had done nothing. Dr Bowman: Your staff will ruin your great reputation!
July 2017
Great practice! Honest, friendly, great staff and wonderful docs.
Great service, great employees, very thorough.
Dr Bowman is great but his staff falls short. We were promised our glasses in two weeks. Instead it took a few days short of a MONTH! Then we were told we could come in at 10:30 am no earlier, no later as a "rep" was coming in. When did the patient become so disregarded?. And when you need your glasses, you need promises kept. When the glasses were finally ready, I asked for copies of my prescription. I was promised that it would be in the mail that day. Now one week later, nothing. When I called I was told the Dr would write it out and get into the mail. Obviously, the Optician had done nothing. Dr Bowman: Your staff will ruin your great reputation!
Great practice! Honest, friendly, great staff and wonderful docs.