Owner Kim called me to say she will need to increase my prices. Very angry sarcastic and condescending. I tried to have a conversation with her to find out why she was needing to increase my prices. Instead of trying to talk, she got belligerent. I tried to give her feedback about the way she was talking to me as a customer. But she did not want to hear it and got more sarcastic and condescending. And here's the best part.... She called me an a****** and hung up the phone. Yup called her customer an a****** and hung up the phone. All of this for forty dollars. Hope it was worth it. I would have given you the extra money even for the b******* service you guys give... read full review
October 2023
I'VE BEEN PAYING THIS BUSINESS OWNER FOR OVER 3 YEARS. SHE CALLED ME TODAY, VERY RUDE AND HOSTILE... TELLING ME SHE NEEDS TO INCREASE MY PRICES. It's not the fact that she needs to increase my price that bothered me but how she did it. She called me while I was working and starts telling me about how much she has to pay her staff and everything else and how she has to increase my price and it's non negotiable. I told her I would call her after my meeting. I called her back and tried to talk to her about what was going on, after all these years. She continued to be hostile and didn't want to hear my feedback about me telling her that her approach is... read full review
July 2023
Kim is a angry rude person. Horrible customer service. Don't use her not nice. Belligerent
Owner Kim called me to say she will need to increase my prices. Very angry sarcastic and condescending. I tried to have a conversation with her to find out why she was needing to increase my prices. Instead of trying to talk, she got belligerent. I tried to give her feedback about the way she was talking to me as a customer. But she did not want to hear it and got more sarcastic and condescending. And here's the best part.... She called me an a****** and hung up the phone. Yup called her customer an a****** and hung up the phone. All of this for forty dollars. Hope it was worth it. I would have given you the extra money even for the b******* service you guys give... read full review
I'VE BEEN PAYING THIS BUSINESS OWNER FOR OVER 3 YEARS. SHE CALLED ME TODAY, VERY RUDE AND HOSTILE... TELLING ME SHE NEEDS TO INCREASE MY PRICES. It's not the fact that she needs to increase my price that bothered me but how she did it. She called me while I was working and starts telling me about how much she has to pay her staff and everything else and how she has to increase my price and it's non negotiable. I told her I would call her after my meeting. I called her back and tried to talk to her about what was going on, after all these years. She continued to be hostile and didn't want to hear my feedback about me telling her that her approach is... read full review
Kim is a angry rude person. Horrible customer service. Don't use her not nice. Belligerent