Reviews for Custom Design Countertops Inc
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Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: ClosedSunday: Closed
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accepts credit cards
Ratings
Facebook: 4.6/5Custom Design Countertops Inc
2975 Santa Rosa Ave, Santa Rosa
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If you need countertops, I highly recommend this business. We needed some counters for a guest house and so we visited several local shops. Our final stop was Custom Design Countertops and since we already had an idea of what we wanted, it was an easy and fast process to get answers. Brooke was extremely responsive and pleasant. They didn't have a minimum size requirement like most stores and that worked for us since our project was quite small. Brooke emailed us with the estimate promptly and luckily for us, it is a time of the year when things slow down in the construction business so she told us that they could turn our order around pretty quickly. After our dry wall was installed, I had second thoughts about the shade that we originally selected and so we went back to take another look. Since we hadn't ordered yet, we went with a lighter shade to lighten up the house. Brooke was again our contact and she confirmed that they could turn our order around quickly. Several weeks went by and it was now time for counters. Robert came out to our property within two days of our call to do a final measurement. He was right on time and he was fast, very experienced and knowledgeable. Surprisingly, our counters were ready for installation within one week. Pretty unheard of but we were delighted. Robert again came right on time and did a beautiful and expert installation. He also cut out the area for our sink. In addition to the kitchen counter, Robert installed a matching countertop for the linen area. Both areas turned out beautiful and we are forever grateful for Brooke and Robert's expertise. Robert mentioned that he has over three decades of experience and it certainly shows. When it comes time for new countertops, there is no doubt we will be a returning customer. Thank you for making our experience quite pleasant! We couldn't be happier with the entire process and most importantly, the final results.
I highly recommend this business! I was looking for a good value on kitchen countertops and this was the place. Not only were the countertops within my budget, but the staff, from front office to installation, were knowledgeable, responsive, reliable and, I must say, patient...
We recently contracted with CDC to remodel our bathroom with a custom cultured marble shower stall and vanity top. We were very pleased with a similar shower stall they put in for us about six years ago. Our experience this time, as before, couldn't have been better. After the very smooth and accommodating estimate process (site visit & detailed bid), we had to delay for several months due to personal reasons. We let CDC know, and they kept everything on file to pick up on when we were able to start the job several months later. They were flexible with our schedule and setting installation dates (working around our contractor's schedule for the demolition of the old shower, and the plumbing) with no delays on their part. During this process they always promptly returned calls and/or emails, and always showed up when they said they would.The quality and craftsmanship of the installation was top notch. Their installers were very experienced, professional, and accommodating to our specifications. The finished product looks even better than expected. Their cleanup was also complete and thorough, even though they stayed overtime to finish this job within one day.