Reviews for Americas Income Tax
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 2.8/5 Facebook: 5/5Americas Income Tax
1430 Guerneville Rd e5, Santa Rosa
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I went to this place to try to do my taxes, I arrived at 4:40 knowing that they close at 5, aware that they could say no to me because of the schedule, the receptionist was asked if there was any inconvenience and she said no, that We even waited about 5 min. We were attended by Cecilia, an extremely arrogant person, it is the second time we have had her, the first time she attended us very reluctantly but in the end they were able to do it and this time she asked me something but to give her the exact dates I had to check my phone, I got confused but in the end I already had the data, it was provided to him and as soon as 5 o'clock hit he told me to make another appointment...read full review
If I could give American Income Tax a no star rating I would have. Cecelia is rude and very unprofessional. She lacks any customer service. I highly recommend to go some place else when getting your taxes done.
At first I believed this place was ok ,and not bad especially for Mexicans like myself who tend to be a bit less savvy when it comes to taxes and finances. Well to my shock the nice and friendly veneer is nothing more than this. They overcharge for services, manipulation, and have a history with fraud as prior owner/ ex-employee and father of a concurrent worker there was charged with tax fraud. The history and practices are alone to not recommend to any working class individual, especially us Mexicans.