Reviews for The Santa Monica Pier Group - Morgan Stanley
Write a reviewThe Santa Monica Pier Group - Morgan Stanley
100 Wilshire Blvd Ste 1900, Santa Monica
Directions Call Website Pricelist Suggest an Edit100 Wilshire Blvd Ste 1900, Santa Monica
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Serial poor/incoherent communication. Our advisor was not responsive on numerous occasions; he didn't know how to use the electronic information his firm provided, and relied on underlings who were not available. Requests for info were ignored. Incoherent letters about accounts were sent out. Ultimately, when we tried to exit the firm, they held onto a huge amount of money claiming 'it takes time' to liquidate money markets, despite having time to do so, never did. Double talk, and excuses each time there was a problem.
Serial poor/incoherent communication. Our advisor was not responsive on numerous occasions; he didn't know how to use the electronic information his firm provided, and relied on underlings who were not available. Requests for info were ignored. Incoherent letters about accounts were sent out. Ultimately, when we tried to exit the firm, they held onto a huge amount of money claiming 'it takes time' to liquidate money markets, despite having time to do so, never did. Double talk, and excuses each time there was a problem.
Had accounts with Sally Emr in Santa Monica for several years. Invested our entire life and retirement's savings. Well over several million in total. We never made any money with Sally. In fact, we did nothing but lose money with her. Whenever speaking with her, we found her to be pedantic, evasive, manipulative, and extremely condescending in her tone. She's not at all nice person. She never called with investment opportunities. Her office staff were also condescending and evasive. When the market took a dive, she did nothing but make excuses. We withdrew all of our money. That's when she and her office became really nasty. Would never recommend trusting her.