The massage experience was mediocre especially because there was no surround sound massage music in which throughout my massage I could hear all everyone footsteps and whispers. It wasn't a relaxing experience at all and I was embarrassed because this isn't my first time frequented the Now locations but that time I did bring a guest whom it was their first time and the weren't as pleased with the experience as well.
June 2024
My sister and I had a 50 min Jet Lag massage (with the Summerfridays jet lag mask) at this location. Initially, there was a bit of a snafu when trying to make an appointment, however, this was remedied by the Regional Operations Manager, Eva Talbert. Her kind and professionalism truly stood out and was highly appreciated by us both. The massage experience itself was wonderful. The facility is really nice and relaxing, with ocean wave sounds playing. My massage therapist, Diane, was very professional and listened to what I wanted for the experience. I am definitely considering getting a membership with them.
April 2024
The massages at The NOW Santa Monica are next level! I love getting The Healer with a Hemp Calm Balm enhancement. I feel so relaxed and recharged coming out of my service. The ocean waves in the Journey Room are also so calming and transport me to a vacation state of mind!
The massage experience was mediocre especially because there was no surround sound massage music in which throughout my massage I could hear all everyone footsteps and whispers. It wasn't a relaxing experience at all and I was embarrassed because this isn't my first time frequented the Now locations but that time I did bring a guest whom it was their first time and the weren't as pleased with the experience as well.
My sister and I had a 50 min Jet Lag massage (with the Summerfridays jet lag mask) at this location. Initially, there was a bit of a snafu when trying to make an appointment, however, this was remedied by the Regional Operations Manager, Eva Talbert. Her kind and professionalism truly stood out and was highly appreciated by us both. The massage experience itself was wonderful. The facility is really nice and relaxing, with ocean wave sounds playing. My massage therapist, Diane, was very professional and listened to what I wanted for the experience. I am definitely considering getting a membership with them.
The massages at The NOW Santa Monica are next level! I love getting The Healer with a Hemp Calm Balm enhancement. I feel so relaxed and recharged coming out of my service. The ocean waves in the Journey Room are also so calming and transport me to a vacation state of mind!