Santa Monica Pet Medical Center: Yuan Michael DVM

May 2024

I think that unfortunately, after 6+ years of going to SMPMC, I need to leave. Similar to other recent reviews you'll see, the staff is genuinely wonderful and the doctors are so helpful. What *kills* me is their weirdly predatory upsells during simple (or not so simple appointments.) A simple routine check-up comes with recommendations for: - A $2,500 teeth cleaning - Dog vitamins/probiotics for $60+ - Specialty food - Flea medication - Ear medication If I accepted everything,my appointment would come to $3500 for an annual visit. It gets exhausting constantly denying services- it's almost like going to a Jiffy Lube and having to deny all of these weird add-on services. I hope they read these reviews because I would love to return some day. At times, blood work

Sep 2023

I have gone here for over two years now and am finally taking my business elsewhere. Constantly feeling up charged and shamed into taking every vaccine on offer. Recently paid over $1000 for ear infection and vaccine treatment which is way above market. The best quality about this business is the parking availability, but no warm and fuzzy treatment here whatsoever.

Aug 2023

Many great things to say about SMPMC, however, this review is specifically about one of the team members, Monica Munoz. Monica is always upbeat, friendly, a great listener and always willing to go the extra mile in providing great customer service be it on the phone or when I have to bring my dogs to the office. It's stressful enough dealing with medical issues for our pets and while Monica understands this, she always try's to take care of the clients needs so that you as the client can test assure that everything behind the scenes will get taken care of. She's a true asset to SMPMC.