Reviews for Mission Tile
Write a reviewHours
Monday: 8AM - 12PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: 9AM - 3PM
Sunday: Closed
Tips
services: bathroom remodeling parking: lot in-store shopping curbside pickup accepts credit cards
Ratings
Google: 4.1/5Mission Tile
2751 Chanticleer Ave, Santa Cruz
Directions Call Website Suggest an Edit
I was looking to match existing tile. They showed me what was similar but did not have any in stock. They offered to do a search and made sure I knew what sources were available and how long it might take to get it.
I had purchased tile from Mission Tile when I remodeled my bathrooms and my fireplace, so when I had a "tile emergency" they were my first and only stop. I had ordered tile in Hawaii for a remodel there and, due to a design change, came up short on my accent tile. The tile is made by a California company, so I was hoping I could get more very quickly and then ship it to Hawaii. (It takes much longer when things are ordered on the island and shipped to Hawaii.) I checked Mission Tile's website and they carried the brand. I was not surprised as they have a great selection. I got to Mission Tile when they opened the next day. Trace was behind the desk and I explained the situation. He understood the urgency and checked to see if the tile was immediately available. It was. He told me the cost per square foot and warned me of the high cost to ship it overnight. It was worth it to me, so Trace got the information he needed and said he would get on it right away. I got a call before noon the next day letting me know my tile had arrived. I went right down to pick it up. Trace checked the tile with me to verify it was correct, then re-sealed the box it had been shipped in, since I was heading straight to UPS to ship it to Hawaii. In the past, Mission Tile was excellent when I was engaged in a longer process of tile selection. They had numerous options and I was able to take samples to see them in place at home. This time, I knew exactly what I needed, but I needed it quickly. Trace was equally helpful. Mission Tile will always be my go-to for selection and service.
I feel like a practically lived at this store the last 6 months while choosing tile and countertops for a whole house remodel. I (like many) scoured many other tile stores around the Bay Area (heck, I even visited the Tabarka studio in LA!!! )- but I ended up finding everything I wanted/needed/loved right here. Every single person at Mission Tile was kind, patient, and attentive every time (and there were A LOT of times ) I came in. They were quick to give samples, advice, and ideas when needed, but were also cool with letting me browse unbothered if that's what I needed to do. Special shout-out to Megan, my grout color-picking guru, and all-around design second opinion. This store rocks, save yourself the trip over the hill!