Two stars for Dr Froid but the woman at the front desk is the rudest receptionist I have seen and that's saying a lot since I also go to Western Dental lol. While I was waiting she was talking to a friend and leaving customers on hold and when I called about my glasses, ordered 30 days ago she said I have no idea when they will be in. I asked if she could give me an idea and she said "maybe 3 months maybe 6 months I have no idea". Isn't it your job?! Doctor Froid was nice but he just gave me an eye exam when I was there for an eye infection. Again, I think the front desk did not relay the proper info to him or I wouldn't have wasted my time. And... read full review
June 2021
Was just in here and had a great experience. Everyone was super helpful and they have a great selection of affordable budget frames. They accept medi-cal and their medi-cal frames are really cool! If you're looking for an affordable pair of glasses I'd recommend giving this office a try.
June 2021
Front desk staff is the worst I have experienced and I have been wearing glasses since 1986. Dr Froid seems knowledgeable, however too much time spent on topics other than my eyes, eye health, etc. I simply cannot express how horribly each patient was treated by that woman at the front desk. She must be the wife of the Dr, otherwise any self respecting optometrist who worked hard for his degree would not maintain an employee who was having such a negative impact on the practice. Please go elsewhere, you deserve alot more respect than you will be given at this office.
Two stars for Dr Froid but the woman at the front desk is the rudest receptionist I have seen and that's saying a lot since I also go to Western Dental lol. While I was waiting she was talking to a friend and leaving customers on hold and when I called about my glasses, ordered 30 days ago she said I have no idea when they will be in. I asked if she could give me an idea and she said "maybe 3 months maybe 6 months I have no idea". Isn't it your job?! Doctor Froid was nice but he just gave me an eye exam when I was there for an eye infection. Again, I think the front desk did not relay the proper info to him or I wouldn't have wasted my time. And... read full review
Was just in here and had a great experience. Everyone was super helpful and they have a great selection of affordable budget frames. They accept medi-cal and their medi-cal frames are really cool! If you're looking for an affordable pair of glasses I'd recommend giving this office a try.
Front desk staff is the worst I have experienced and I have been wearing glasses since 1986. Dr Froid seems knowledgeable, however too much time spent on topics other than my eyes, eye health, etc. I simply cannot express how horribly each patient was treated by that woman at the front desk. She must be the wife of the Dr, otherwise any self respecting optometrist who worked hard for his degree would not maintain an employee who was having such a negative impact on the practice. Please go elsewhere, you deserve alot more respect than you will be given at this office.