California Radiant

Jan 2023

My wife and I have struggled with understanding our Radiant Heating since we first purchased our home. It seemed to work fine, but we wanted to be certain and wanted to know if it could be improved.Upon a friend's recommendation, we called Duncan/California Radiant. We had great service from a competent and friendly receptionist. She also put Scott on the phone so he could understand what we needed. He was great.The next morning, Eric arrived and we couldn't have been more pleased. He listened to us and then began looking over our system--explaining some of the mysteries and then got going on a deep inspection of everything.He checked on all aspects--the boiler, the valves, the fittings, the manifold, the thermostats and gave us reassurance that the system was doing fine. He readjusted some temperature settings after determining that our radiant lines were buried deep in the slab and would function better at a slightly higher temp. He gave us suggestions on how to improve our energy savings and yet keep the house comfortable. My wife and I were impressed at how thorough he was and how he was able to make this maze of things understandable.He pointed out some things that could be improved, but assured us the system could also function fine without the improvements. There was no up selling. We were so glad we called Duncan Plumbing/California Radiant. What a relief.

Dec 2022

Eric arrived on-time for our scheduled appointment. Our system is a complex 9-zone in-floor radiant and hot water design. Eric inspected the entire system, including all of the sub-manifolds and thermostats. Eric and his helper suggested a boiler cleaning, which immediately resulted in a cleaner and more efficient function. He also assisted in explaining and demonstrating the installation of a third "C" wire to each of the (Nest) thermostats. We collaboratively set-up one, and I was able to handle all of the remaining units. I was impressed that Eric took the time to explain where the connections were needed, without insisting doing the work himself, thereby saving me...read full review

Oct 2021

Eric responded to a serious plumbing emergency at our residence. He was professional, competent, and communicative. He supervised a multi-day repair project to completion. We are very happy with the service provided.