Patient beware do not use Westpac labs. The technician show up late you end up standing outside waiting. They do not verify your insurance and they are not preferred providers for Blue Cross Blue Shield. I ended up with a $530 laboratory bill after the fact and they would not offer any form of cash discount. This is also the most painful blood draw I've ever had to go through, and I have good veins. Find a Quest or go to BURL UCLA
July 2022
I usually use LabCorp for my blood work but thought I would try WestPac on Smyth Ave because it is very convenient and on my way to work. I walked in yesterday morning and the lady behind the counter says "yes"? Not good morning or how can I help you but "yes"? I'm here to get blood work done and my Dr sent the work order here a week ago. She said (without looking) it's not here! I say how do you know without knowing my name or my Dr's name? She said again "it's not here". Fortunately I had a copy in my truck and went out to retrieve it and handed it to her. She asks for my ID and insurance card, I toss them on the counter... read full review
September 2021
Lisa took me in right away, she is so good at what she does. she took away all the nervousness i get from blood tests. shes also a great person to talk to! loved hearing her stories. thanks again Lisa
Patient beware do not use Westpac labs. The technician show up late you end up standing outside waiting. They do not verify your insurance and they are not preferred providers for Blue Cross Blue Shield. I ended up with a $530 laboratory bill after the fact and they would not offer any form of cash discount. This is also the most painful blood draw I've ever had to go through, and I have good veins. Find a Quest or go to BURL UCLA
I usually use LabCorp for my blood work but thought I would try WestPac on Smyth Ave because it is very convenient and on my way to work. I walked in yesterday morning and the lady behind the counter says "yes"? Not good morning or how can I help you but "yes"? I'm here to get blood work done and my Dr sent the work order here a week ago. She said (without looking) it's not here! I say how do you know without knowing my name or my Dr's name? She said again "it's not here". Fortunately I had a copy in my truck and went out to retrieve it and handed it to her. She asks for my ID and insurance card, I toss them on the counter... read full review
Lisa took me in right away, she is so good at what she does. she took away all the nervousness i get from blood tests. shes also a great person to talk to! loved hearing her stories. thanks again Lisa