The Service rep team is Great. I typically deal with Alex and any time there is an issue with my Telluride she is always helpful and lets me know what my warranty covers. I have always have a pleasant experience with that whole service team.
December 2024
Service center rep Alexandra casillas is the best. She is always so helpful and very communicative. We appreciate all the great customer service we get from her when we get our vehicle serviced at hello Kia.
December 2024
Hello Kia of valencia has always been amazing to me! I bought my first car here and get maintenance free under a contract. Every time I go to get my car serviced the customer service is great and they are great at explaining things thoroughly. The only reason i rated one less star is because they didn't have their Lyft services available when needed so it was a slight inconvenience but overall great!
The Service rep team is Great. I typically deal with Alex and any time there is an issue with my Telluride she is always helpful and lets me know what my warranty covers. I have always have a pleasant experience with that whole service team.
Service center rep Alexandra casillas is the best. She is always so helpful and very communicative. We appreciate all the great customer service we get from her when we get our vehicle serviced at hello Kia.
Hello Kia of valencia has always been amazing to me! I bought my first car here and get maintenance free under a contract. Every time I go to get my car serviced the customer service is great and they are great at explaining things thoroughly. The only reason i rated one less star is because they didn't have their Lyft services available when needed so it was a slight inconvenience but overall great!